Student Counselling, Health & Well-being

How to Access Services

Should you be interested in speaking with a counsellor for support, please call 416-736-5297. If the line is busy, please wait for a few minutes and try again. Our hours of operation can be found on the Contact Us page.

All counsellors at Student Counselling, Health & Well-being are registered clinicians who have experience working with a diverse student population. With that said, SCHW recognizes that students may desire to meet with a counsellor with whom they share the same or similar identity/ background.

Students are welcome to express their preference to meet with counsellors of a particular identity (e.g. male, female, Black-identifying, LGBTQ2S+-identifying, etc.). Please alert reception to your preference at the time of booking. We will do our best to ensure that these preferences are met in a timely manner.

Supports specific to the York Indigenous community are also available through the Centre for Indigenous Student Services. Additionally, a 24-hour National Indian Residential School Crisis Line is available to provide support for former Residential School students at 1-866-925-4419.

Eligibility for Service

You are eligible for services at SCHW if you are currently registered and enrolled in courses at the Keele Campus. Students who are currently registered or enrolled in courses at the Glendon campus are eligible for a range of counselling-related services at The Accessibility, Well-Being and Counselling (AWC) Centre.

After Hours Support

If you need assistance outside of SCHW's regular operating hours, you can call the following counselling/crisis/support lines: