Student Counselling, Health & Well-being

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How to Access Services

The online booking system opens every morning at 8:45 a.m. EST for same-day booking. Please check back in the system throughout the day, as spots may open due to cancellations.

For 24/7 support, all York students have access to keep.meSAFE, a free service that offers online resources and phone lines to connect to mental health professionals, in any language. To learn more, visit the MySSP online portal, download the mobile MySSP app or call the toll-free numbers: 1-844-451-9700 (Canada & USA) or 1-416-380-6578 (international).

Good2Talk

Good2Talk is a free, confidential helpline for Ontario post-secondary students, providing professional counselling and information, and referrals for mental health, addictions and well-being. It operates 24 hours every day of the year.
Phone: 1-866-925-5454
Text: GOOD2TALKON to 686868

The Virtual Health Clinic offers York students convenient access to health-care solutions from anywhere. Visit their website or call 844-222-7200 from 8 a.m. to 9 p.m. (seven days a week) for virtual care services including counselling, referrals and more. Book with code YORKU2023.