Client Confidentiality

Due to required maintenance, this website will be unavailable for some or all of the period between 8am until 11am on Thursday, April 4. We apologize for any inconvenience.

We hold all aspects of a client's involvement with Student Counselling & Development (SCD) in utmost confidence. Personally identifiable information regarding individuals using our services is not discussed with outside parties (e.g. parents or professors) without the prior written consent of the client. Receptionists and other staff do not acknowledge to anyone making such inquiries whether or not an individual is a client of SCD. Client records are maintained for 15 years after the date of the last contact and are then destroyed.

Note: Counsellors are ethically and/or legally allowed or required to disclose confidential information to the appropriate authorities or other relevant parties under certain circumstances. See our privacy statement for further information.