Walk-in Counselling is intended to provide students immediate access to a qualified counselling professional in a safe and positive space. The focus of the session is on the issue(s) that you have identified as having brought you into the office that day.
What to Expect
- Arrive at Student Counselling & Development in N110 Bennett Centre for Student Services with approximately 1 and a half – 2 hours for your walk-in session
- Fill out some brief paperwork (e.g. to verify that you are a York University student)
- Meet with the counsellor for approximately 50 minutes
- The counsellor will work with you to determine a goal for the session
- The counsellor will work with you while focusing on your strengths to identify concrete skills and strategies that you can practice immediately to begin resolving the issue(s) you have identified
- Collaborate with your counsellor to create a “next steps” plan of action to get you started on the path to change.
It is our hope that at the end of the session you will feel supported, empowered, and better equipped to tackle the issue(s) you have identified.
- Student Counselling & Development does not provide documentation (e.g. certificate of attendance, letters of attendance, counsellor statements, support letters, petitions, etc.) to students who only attend walk-in counselling
- You can access walk-in counselling more than once. However, it is our expectation that before returning you will have completed the “next steps” plan co-created in your previous session.
- You may not always be paired with the same counsellor for additional visits, but counsellors will begin your return session with a review of your progress on the “next steps” plan.
- In some cases, short-term counselling may be recommended.
Days & Times
Walk-in counselling is provided from 9:00 a.m. to 3:00 p.m., Monday to Friday. After this time, we kindly ask students to return tomorrow (or the next suitable day for your schedule) for a walk-in session unless you require immediate emergency support.
Emergency support is provided from 9:00 a.m. to 4:00 p.m., Monday to Friday.
Examples of emergencies include (but are not limited to):
- Feeling highly suicidal and at risk of acting on these feelings
- A recent sexual or physical assault
- Struggling with thoughts that you might severely hurt another person(s)
In order to provide equitable service to all students at York University, SCD works under a short-term therapy model. We view our work with students as providing time-limited support to help address issues that may be getting in the way of students realizing their full potential at a specific time in their educational experience. Although longer term support may be beneficial in some cases, counsellors at SCD work with students to focus on what is achievable within the timeframe of our short-term model.